- Physical goods may be returned for exchange or refund under the following terms:
- Eligible items must be returned within 15 day of receipt.
- Items must be received in new condition.
- A printed receipt must accompany all returned items.
- Please ensure that contact information is included on all return requests.
- Customer is responsible for all shipping fees related to returned orders.
- Please contact the NarroWay office at 803.802.2300 in advance of shipping items for return.
- Items should be returned in person or via mail to: NarroWay Productions, Attn: Returns, 3327 Hwy. 51, Fort Mill SC 29715.
- Downloadable items and raffle tickets are not eligible for return or exchange.
- Gift certificates, show tickets or show packages are not eligible for return.
- Custom print products are not eligible for return or exchange unless products are determined defective within 5 days of receipt and that defect is the result of the workmanship of NarroWay Productions.